Setting up your Heavy Duty Kiosk

This guide will help you assemble the Kiosk hardware. If you get stuck, just use the chat bubble in the bottom right corner of our website, give us a call/text at 858-264-3999, or email at support@kindkiosk.com.

All hardware should be included in the box.

Step 1: Assemble the Kiosk stand

Connect the stand to the base using 4 screws with the flat top. The cable should already be routed through the circle hole on the stand.

The base is in two parts. the small piece goes in the front, and the larger piece goes in the back.

Step 2: Attach the enclosure

Remove the tablet from the enclosure using the provided key. The key slot should face up!

Attach the enclosure to the VESA mount using the round headed M5 screws. Install the top screws only to start.

Step 3: Attach the card reader

The reader should already be attached to a shelf. The shelf attaches to the stand using the bottom two screws of the tablet enclosure mount.

Place the card reader shelf between the VESA mount and the tablet enclosure.

Then insert the two remaining round headed M5 screws.

Step 4: Insert the tablet

Once the enclosure is mounted to the stand, plug the right-angle adapter into the tablet. Using the USB splitter (look for the cord with two icons), ensure the lightning bolt icon part is connected through the stand, and the USB icon is connected to the card reader using the short cable. When plugging in the card reader, feed the cable through the hole on the back of the shelf.

Here’s an image of the splitter for reference.

Feed the cable through the back of the enclosure and place the tablet inside. The charging port of the tablet should be on the right.

Step 5: Plug it in!

Plug the power cable into the wall or an extension cord and let the kiosk charge for few minutes. You should hear both the tablet and card reader beep as they are plugged in.

Step 6: Connect to Wi-Fi

Connect the tablet to WiFi if available using the settings app. You can use cellular connectivity as needed, but we recommend Wi-Fi for the best stability.

Step 7: Enable Kiosk mode and make a test donation!

Open the admin panel by tapping 5x quickly in the bottom right corner. You can find your admin pin in the organization settings in your dashboard. If you can't get to the dashboard, send us a quick text or call 858-264-3999 and we'll get it to you!

From this panel, you can switch configurations, enable/disable Kiosk mode, re-launch the app, and confirm the card reader is paired successfully.

You are now ready to make a test donation! 🎉