What are the credit card processing fees? Does our organization have to cover the transaction fee?

Credit Card Fees

We partner with Stripe to process all credit card transactions. If your organization has a Stripe account, we can connect to that account during onboarding. If your organization does not have a Stripe account, you will be prompted to create one through our dashboard.

Stripe’s transaction fee is set at 2.7% plus $0.05 per transaction as of January 1, 2025 for "card present" transactions. Kind Kiosk has a platform fee of 3%.

Both fees are automatically deducted from a donation transaction. You'll see the remaining amount immediately in your Stripe balance.

Donor Covered Fees

During the donation workflow, donors are asked if they would like to cover the transaction fees associated with their donation. If they choose “yes”, then that covers both Stripe and Kind Kiosk’s fee so your organization receives 100% of the intended donation.

Because most donors tend to cover fees (typically 85%+), your organization will likely pay an effective fee of 0.5% or less.

Donations default to covering the fees, but donors can choose not to. In this case, your organization would cover the fees listed above.